Our Philosophy

Our out looking philosophy and approach to care in the home embraces the guidelines as set out in the National Care Standards – Care At Home.

Dignity

• to treat all clients with dignity and respect at all times;
  
  and
   
• to encourage enjoyment of a full range of social relationships

Privacy

• to respect client’s privacy and property;
  
  and
   
• never unnecessarily intrude

Choice

• ensure that all information is available to clients to allow them to make informed choices about the care that they receive from us

Safety

• to create a care environment where the client feels safe and secure
  
  and
   
• to never exploit or abuse a client or their rights

Realising Potential

• to respect the client’s right to achieve all that they can, making full use of the resources that are available;
  
  and
   
• To respect the client’s right to make the most of their life.

Equality & Diversity

to respect the client’s right:

• to live an independent life,
• to be valued and treated equally,
• to be free from bullying, harassment and discrimination
  
  and
   
• to be able to complain frrely without fear of victimisation